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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article Can I configure a Catch all e-mail address?
While we do not suggest you do this, you have the capability to do so. This functionality is...
Views: 628
Article Can I send unsolicited or bulk mail (Spam)?
No. unsolicited or bulk e-mail is prohibited per our Terms of Service agreement.
Views: 525
Article Do you have Web based e-mail?
Yes. Web based e-mail can be accessed from any popular Internet browser, such asNetscape,...
Views: 534
Article How can I modify my e-mail accounts?
After you sign up for service, you will be sent information on how to login and administer your...
Views: 545
Article How do I create e-mail accounts?
After you sign up for service, you will be sent information on how to login and administer your...
Views: 526
Article I currently own a domain name, and want to use it for e-mail purposes primarily. Do you offer this service?
Yes. You would need to setup an web hosting account with us. Email What do SMTP, POP, Mail Relay,...
Views: 604
Article My e-mail program is prompting me for the user name and password, but I am certain it is correct?
The most common mistake is that you are not entering the user name correctly. You should also...
Views: 536
Article What are my mail settings?
Incoming Mail Server Type: POP3 Incoming mail (POP3): mail.yourdomain.com  or mail.ktro.com...
Views: 840
Article What is an e-mail alias?
An e-mail alias is simply a mail forwarding function. An e-mail alias does NOT have its own...
Views: 518
Article What is the maximum size of file attachment?
15 Megabyte is the maximum "encoded" file attachment size we allow to be sent or received through...
Views: 551
Article What type of mail client can I use?
Any of the popular mail clients such as Outlook express, Eudora, and Netscape will work fine with...
Views: 563

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